Recreational riders, enduro lovers and e-MTB users trust us every season, for a single outing as for the whole year. Our personal accident insurance for mountain biking follows them on every terrain, in France and abroad, with guarantees designed for riding in the wild. Also riding downhill DH or on the road? We also cover these disciplines, with the same simplicity of subscription.
If you are injured during an outing, on a remote trail or in a race, follow these steps.
1. Contact the assistance service first. Before any medical expense, call the assistance number shown on your card. Its prior approval is required before any hospitalisation, surgery, medical transport, evacuation or repatriation.
2. Follow the assistance instructions. Except in a life-threatening emergency, wait for its approval before incurring costs. It will direct you to the most suitable facility and organise your care according to your cover. Expenses incurred without prior approval cannot be reimbursed.
3. Keep all your supporting documents. Initial medical certificate, reports, prescriptions, test results and invoices: they are essential to process your claim.