Adventure parks, groups and thrill seekers trust us all year round, for a single ride as for the whole season. Our personal accident insurance for zip lines follows them on every line, in England and abroad, from forest courses to record-breaking descents. Also practising decalade or ninja courses? We also cover these disciplines, with the same simplicity of subscription.
If you are injured during a zip line ride or an adventure park visit, follow these steps.
1. Contact the assistance service first. Before any medical expense, call the assistance number shown on your card. Its prior approval is required before any hospitalisation, surgery, medical transport or repatriation.
2. Follow the assistance instructions. Except in a life-threatening emergency, wait for its approval before incurring costs. It will direct you to the most suitable facility and organise your care according to your cover. Expenses incurred without prior approval cannot be reimbursed.
3. Keep all your supporting documents. Initial medical certificate, reports, prescriptions, test results and invoices: they are essential to process your claim.