Club crews, regatta competitors and festival regulars trust us every day, for training as for races. Our personal accident insurance for dragon boat follows them all year long, on the water and on the road, with guarantees designed for paddle sports. Do you also practise canoeing and kayaking or rowing? We also cover these disciplines, with the same limits and the same simplicity.
If you are injured during training, a race or a festival, follow these steps.
1. Contact the assistance service first. Before any medical expense, call the assistance number shown on your card. Its prior approval is required before any hospitalisation, surgery, medical transport or repatriation.
2. Follow the assistance instructions. Except in a life-threatening emergency, wait for its approval before incurring costs. It will direct you to the most suitable facility and organise your care according to your cover. Expenses incurred without prior approval cannot be reimbursed.
3. Keep all your supporting documents. Initial medical certificate, reports, prescriptions, test results and invoices: they are essential to process your claim.